Data Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Stripe:

We use Stripe to process payments on our website. Stripe is a PCI-compliant payment processor that collects your information, such as credit card details and billing address, to process your payment securely. Stripe's use of your information is governed by their Privacy Policy which can be found here.

We will use the information you provide during checkout, such as your name, email address, and order details, to fulfill your order and keep you informed about its status. (Note: We do not store any card information ourselves.)

AssemblyAi:

We use AssemblyAI's speech-to-text functionality to transcribe files uploaded by users. We do not store the uploaded files ourselves. AssemblyAI may collect data necessary for the transcription process, which may include:

• A temporary copy of the uploaded file might be stored by AssemblyAI on their servers for processing purposes.


• Non-personally identifiable information: This may include technical details about the file format, size, and duration.
  AssemblyAI may use the non-personally identifiable information to improve their speech-to-text models and services. You can refer to AssemblyAI's Privacy Policy here for details on their data practices.

Your transcription is being stored on AssemblyAI's servers for as long as necessary to fulfill the purpose for which it was transcribed.
After processing, we generate a unique transcription page accessible only through the link provided. This page does not require any login credentials and is not indexed by search engines (to ensure privacy/prevent the transcription from appearing in search results).

You can delete your transcription at any moment by clicking the trash can icon on your transcription page.

EdgeStore:

We use EdgeStore, a secure cloud storage solution, to temporarily upload your files for transcription purposes. These files are deleted within 24 hours after the transcription process is complete. EdgeStore implements industry-standard security measures to protect your data.

Vercel Analytics:

Our website uses Vercel Analytics, a web analytics service provided by Vercel Inc. Vercel Analytics is used to help us understand how visitors interact with our website, which allows us to improve our services and user experience.

Vercel Analytics collects and processes the following types of information:

• Page views
• Visit duration
• Referral sources
• General location data (country level)
• Browser and device information
• Operating system

Vercel Analytics is designed with privacy in mind:

• It does not use cookies for tracking purposes.
• It does not collect or store personally identifiable information (PII).
• User sessions are identified using a privacy-preserving hashing mechanism, which prevents cross-site tracking.
• Data is anonymized and aggregated, making it impossible to identify individual users.

Vercel Analytics retains the collected data for a limited period. Detailed data points are discarded after 24 hours, while aggregated statistics may be retained for longer periods to analyze trends.

The data collected by Vercel Analytics is not shared with or sold to any third parties. It is used solely for the purpose of improving our website and services.

As Vercel Analytics does not collect personally identifiable information, there are no specific opt-out mechanisms. However, you can use general browser settings and tools to control your overall online tracking preferences.

Vercel Inc. processes and stores the analytics data in accordance with industry-standard security measures. For more information about Vercel's data protection practices, you can refer to Vercel's Privacy Policy.

We may update our analytics practices from time to time. Any changes will be reflected in this Privacy Policy, and where appropriate, we will notify you of significant changes.

For more information about Vercel Analytics and its privacy practices, you can visit Vercel's documentation.

This policy is effective as of 01/06/2024.